This notice explains how Ginger Printworks processes personal information for its photo and art printing services, including enquiries, consultations, file review, production, packaging, and collection.
We may collect contact details, order and consultation information, file uploads, print specifications, payment-related records, and communications sent through the website or by other order methods. Where needed for production, we also process technical file information such as resolution, format, colour profile, size, and proofing notes.
We collect personal data from image print inquiries, consultation appointments, email correspondence, file uploads, test print requests, and the steps involved in quotation, approval, production, packaging, and collection. Some data is created internally when we review files, record project details, or document service progress.
The site may use session cookies, persistent cookies, and similar technologies. These may support navigation, remember preferences, maintain form state, and help us understand how the site is used. We do not use cookies to collect more information than is reasonably needed for these purposes.
Users may manage cookies through their browser or device settings. Some cookies are necessary for basic site functions, while others support performance measurement or form handling. Disabling certain cookies may affect site operation or the availability of some features.
Subject to legal limits, individuals may request access to their personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where retention is no longer justified. Some records may need to be kept for business, accounting, or legal reasons.
To exercise a privacy right, send a clear request using the contact details in this notice and describe the information or action sought. We may ask for enough information to confirm identity and to locate the relevant record before responding.
We retain personal data for the period needed to manage enquiries, complete orders, handle follow-up communication, meet accounting or record-keeping duties, and resolve disputes. When data is no longer required, we delete it or de-identify it in a practical manner, subject to any legal retention requirement.
The updated version will apply from the date it is posted on the website unless a later effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the site or other suitable communication.
We use personal data to respond to enquiries, review files, prepare quotations, manage consultations, confirm quantities and approvals, produce prints, arrange packaging and collection, process payments, maintain records, and handle customer support. We also use limited technical data to operate the website, improve reliability, and address security or misuse concerns.
We may share personal data with payment processors, delivery or collection support providers, website and hosting services, and other operational partners that help us manage enquiries, orders, and site functions. These parties are expected to handle information under appropriate confidentiality and security obligations.
We may disclose personal data where required by law, court order, or lawful request from a public authority, or where disclosure is necessary to protect our rights, customers, or operations. We may also share information to prevent fraud, address security issues, or support a legal claim.
